Thank you for shopping with us! We aim to deliver your order safely, quickly, and with complete transparency. Please review our Shipping Policy below.

1. Order Processing Time

All orders are processed within 1–2 business days.
Orders are not processed on weekends or holidays.
If we experience high order volume, processing may take slightly longer — you will be notified by email in such cases.

2. Shipping Time

Delivery time depends on your location and courier service.
Most orders are delivered within 7–14 business days.
Please note: delivery may take longer during peak seasons or due to unforeseen delays.

3. Shipping Charges

Shipping charges are calculated at checkout based on:

• Delivery location
• Package weight & size
• Selected shipping method

Any ongoing free shipping promotions will be visible at checkout.

4. Order Tracking

Once your order ships, you will receive an email with tracking information.
Tracking may take 24–48 hours to update after dispatch.

5. Incorrect Address Issues

If you provide an incorrect or incomplete address, delivery may be delayed or unsuccessful.
Re-shipping fees may apply if the package is returned to us.
Please double-check your shipping details before placing the order.

6. Lost, Stolen, or Damaged Packages

We are not responsible for lost or stolen packages after delivery confirmation.
If your package arrives damaged, please fill out the Contact Form available on our website and include photos of the damage.

7. International Shipping

Currently, we do not offer international shipping outside our supported regions.

8. Need Help?

If you have questions or face any issues with shipping, please reach out through our Contact Form. Our support team will assist you as soon as possible.

Contact Us: contact@electricsupply.shop