Introduction

At Electricsupply, we stand behind the quality of our products. Here’s what you need to know about our warranty and how to claim it.

1. Warranty Coverage

Electricsupply warrants that the products we sell (“Product”) are free from defects in materials and workmanship under normal use (“Defect”). This warranty covers the Product only and ensures it performs according to the manufacturer’s specifications.

Note: Warranty terms and duration may vary depending on the product. Refer to the product’s detail page for exact warranty information.

2. Warranty Period

The Warranty Period starts on the date of purchase by the original buyer and continues for the specific period listed on the product page (“Warranty Period”).

3. How to File a Warranty Claim

1. Submit your warranty claim via the contact form on our website or email: contact@electricsupply.shop.
2. Include your order number, product name, and a description of the defect.
3. Our support team will review your claim and guide you through the next steps, which may include returning the product for inspection.

Requirements for a valid claim:

• Product purchased from Electricsupply or an authorized distributor.
• Original order number or receipt available for verification.
• Adequate records of product usage, if requested.
• Electricsupply may inspect the product to determine the cause of failure.

4. Scope of Warranty

If a defect is found and your claim is approved, Electricsupply may:

• Replace the defective product with the same or a similar product.
• Offer an upgraded or revised version if applicable.

Additional actions may be required before replacement:

• Return the defective product at your cost (if applicable).
• Provide additional details, photos, or videos of the product.

Shipping & Installation:

• Electricsupply covers shipping for defective items only.
• Costs of installation or removal are not covered.

5. Warranty Exclusions

This warranty does not cover:

• Damage caused by misuse, neglect, accidents, or natural disasters.
• Normal wear and tear.
• Products modified or repaired by anyone other than Electricsupply authorized personnel.
• Consumables, software, or non-Electricsupply branded items.

6. Disclaimer / Limitation of Liability

To the maximum extent allowed by law, Electricsupply is not responsible for indirect, incidental, or consequential damages arising from product use or warranty claims. Liability is limited to the original purchase price of the defective product.

7. Dispute Resolution

Any disputes regarding the warranty will be handled through binding arbitration or the competent courts, as per applicable law.

8. Miscellaneous

• This warranty is non-transferable and only applies to the original purchaser.
• Electricsupply may update this warranty at its discretion without prior notice.
• Some jurisdictions may grant additional rights beyond this warranty.

Customer Support
For warranty claims or questions, contact us via:

• Email: contact@electricsupply.shop
• Contact form: available on our website

We are committed to providing a reliable and professional warranty process to ensure your peace of mind with every purchase.